![]() When I reached out to their customer service via message, they were quick to respond and offer a WhatsApp id for me to chat with.Īs for the shades themselves, they look great and operate smoothly. FYI - the remote doesn't come with the required CR2032 battery, so you have to get your own. This turned out to be due to the fact that the battery I had put in was strong enough to allow the remote to turn on, but too weak to send out an actual signal. There was also a lot of frustration when I was unable to pair the remote, especially since I'm in the computer/electronics industry and build IoT devices as a hobby. There was some anxiety with the installation, such as whether I could screw in the anchors straight enough to mount the blinds evenly, but that proved to be unwarranted as the blinds have a little bit of give to them and snap in relatively easily. So much so that all of the other unrelated items in my wish list have benefitted from this rewarded faith and have moved up a few percentage points in the purchase probability category. It's been only a few days in, but, at this point, I can say that it was a good purchase. I decided to opt in for faster delivery (which I almost never do) because we wanted the blinds asap. In this case, the fates intervened and I had to pull the trigger on shades immediately, so after quadruple-checking the dimensions and talking through it over and over with the wife, I decided to drop close to a grand on these motorized blinds from Yoolax that I had never before seen in person. ![]() ![]() I imagine many of us are the same and keep these types of items in their wish lists for months or years on end, periodically coming back to view their lists and fight that internal struggle time and again. ![]() I'm always very hesitant to order big ticket items from online vendors without being able to see and experience the products firsthand. ![]()
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